JUST IN: Man Offered To Be Paid N191,000 By Electricity Company Sleep in Hotel After Unexpected Power Outage

A Nigerian man has shared the message he got from an electricity company after a power outage. ..Read Full Article

The man, @dreynow, who lives in the UK, said his power supply suddenly went off, and he had to message the power company.

Upon receiving the customer’s message, the power company Octopus Energey sent a reply, which is trending on social media.

The power company apologised profusely to @dreynow

for the power outage and even offered to refund the customer £100 (N191,000).

Octopus said the money

would enable the customer to spend the night at a hotel instead of staying at home without electricity.

The company said it would send a technician to have the issue fixed the next day.

The message shared on X

read:

“As you are without electricity, we would be happy to reimburse the cost of a hotel tonight up to £100.”

“Yes, I can confirm this happened for this customer. This customer was suddenly without energy due to a power cut, so we immediately issued them a note to offer them to stay in a hotel for the night, as this issue couldn’t be fixed immediately. From the beginning, Octopus Energy has invested in technology, processes and people to deliver brilliant service at scale. And it’s great to see this reflected in the real-world experience of our customer here and millions of others.”
See the full story below:

Had a power outage tonight, informed my energy provider and got this. 😊 pic.twitter.com/YyW6bf8BNJ

— dr3y (@dareeee_) May 30, 2024

@zealprecious1 said:

“You wey don sleep without light for days, dem no even sabi as e dey go.”

@ikechukk said:

“As it should be.”

@Ohijeme said:

“The life we are asking for Nigerians.”

@thewaleadeyemi said:

“This is it, a working system.”

@Row_Haastrup said:

“Ikeja Electric left the WhatsApp group.”

@oreofekan said:

“I once had a great experience with British Telecoms. I asked for broadband and after 6 weeks, they couldn’t get it running. I was angry and told them not to do again since I have not paid any money. 2 weeks after, i got a cheque of £187 for my time wasted and an apology letter.”

Meanwhile, a Nigerian lady said she and her family got tired of spending money on fuel for their generator, so they sought an alternative

.

The lady said they installed a solar electricity system in their house, and then it cost millions to buy inverters and solar panels.

However, they are now reaping the benefits because she noted that they no longer depend on the grid electricity supply.